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Cloud Manager - Authentication issues

Incident Report for NetApp Cloud Services

Resolved

This incident has been resolved.
Posted Sep 01, 2021 - 03:13 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 31, 2021 - 21:02 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 31, 2021 - 21:01 UTC

Monitoring

Auth0 service is operational, We are monitoring
Posted Aug 31, 2021 - 20:52 UTC

Investigating

We are seeing issues with the Auth0 authentication service that's impacting cloud manager.
https://status.auth0.com/
We are monitoring it closely to get it resolved ASAP
Posted Aug 31, 2021 - 20:27 UTC
This incident affected: NetApp Console (NetApp Console UI, NetApp Console API) and NetApp Cloud Sync, NetApp Cloud Tiering, Authentication API.
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