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AWS CVS Service Impacted in region us-west-1: Root cause currently under investigation
Incident Report for NetApp Cloud Services
Postmortem

The incident was due to an error which occurred during an update to the UI application. The underlying cause was addressed, and the service was restored.

Posted Nov 18, 2021 - 18:57 UTC
Resolved
The incident has been resolved.
Posted Nov 18, 2021 - 18:56 UTC
Update
We are still working on the issue. CVS service is impacted in the region. API and Web portal are impacted components, existing volume mounts should continue to work.
Posted Nov 18, 2021 - 16:34 UTC
Investigating
We are observing intermittent errors in the CVS volume metrics reporting workflow. Issue is under investigation. Update will be sent out as we progress.
Posted Nov 18, 2021 - 15:01 UTC
This incident affected: Cloud Volumes Service AWS US-West-1 (N. California) (Web Portal, API).
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