NetApp Cloud Services Status
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Spot product - Ongoing issue in AWS’s us-east-1 region

Incident Report for NetApp Cloud Services

Resolved

This incident has been resolved.
Posted Oct 09, 2020 - 21:27 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 09, 2020 - 21:27 UTC

Monitoring

Spot users only:
Following AWS’s confirmation in regards to the outage in the us-east-1 region, Spot’s platform is now normalizing all affected Elastigroups.
We are actively monitoring the event to ensure all groups are back to normal spot capacities.
Posted Oct 09, 2020 - 20:03 UTC

Investigating

We are witnessing an increased API related errors on AWS's us-east-1 region, due to the ongoing connectivity issue which was reported by AWS. Users might face errors as part of various instances' provisioning as well as instances replacements, on the Spot product.

We're currently looking into it alongside AWS in order to resolve it as soon as possible.
For continuous updates, please refer to AWS status page: https://status.aws.amazon.com/

Sorry for the inconvenience and we'll be sure to update once this issue is resolved.
Posted Oct 09, 2020 - 12:39 UTC